Last updated: July 2026
We collect information you provide when creating an account, including your name, email address, and payment details. We also collect information about your use of Sellpher, including campaigns created, proposals submitted, and transactions completed.
We use your information to: • Provide and improve our services • Process payments and transfers • Send notifications about your account activity • Prevent fraud and ensure platform security • Comply with legal obligations
All payments are processed securely through Stripe (international) and Paystack (Africa). Sellpher does not store your full card details. Payment processing is governed by the respective payment processor's privacy policy.
Videos uploaded by creators are stored securely on Cloudinary. Watermarked previews are shown to brands before payment. Full video access is only granted after payment is confirmed. Sellpher does not claim ownership of creator content. When you use the AI Video Scanner, the video and any caption you provide are processed by an automated AI system to generate a performance score and feedback. This analysis is used solely to provide you with the scanner results and to improve the feature.
Sellpher offers AI-powered tools including the AI Video Scanner and an AI support assistant. • AI Video Scanner: Uploaded videos and captions are analyzed by an automated system to estimate viral potential. Results are predictions, not guarantees. • AI Support Assistant: When you use our in-app support chat, your messages and limited account context (such as your role and balance) are processed by a third-party AI provider to answer your questions. Conversations may be stored to improve support and, where necessary, escalated to our human support team. We do not use your content or messages to train third-party public AI models. AI processing is used to deliver these features to you.
We do not sell your personal data. We share data only with: • Payment processors (Stripe, Paystack) to complete transactions • Cloud storage providers (Cloudinary, Supabase) to operate the platform • AI service providers that power the Video Scanner and support assistant (they process data to provide the feature and do not receive your payment details) • Law enforcement when legally required
We use industry-standard encryption (SSL/TLS) to protect your data in transit. Your data is stored in secure, access-controlled databases. We regularly review our security practices.
You have the right to: • Access your personal data • Correct inaccurate data • Request deletion of your account and data • Export your data To exercise these rights, contact us at privacy@sellpher.com
We use essential cookies to keep you logged in and remember your preferences. We do not use advertising cookies or track you across other websites.
Sellpher is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
We may update this policy from time to time. We will notify you of significant changes via email. Continued use of Sellpher after changes means you accept the updated policy.
For privacy-related questions or requests: Email: privacy@sellpher.com Website: sellpher.com
Questions about our privacy policy?
privacy@sellpher.com